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Compassionate Support, Whenever You Need It
When you or a loved one is facing a mental health crisis, Ohel’s Crisis Support Hotline (718-686-3311) is here—24/7, every day of the year. Staffed by experienced mental health professionals, our hotline offers immediate support, a compassionate listening ear, and a gateway to essential mental health resources.
“Our crisis line is staffed around the clock by dedicated professionals who truly understand the weight of emotional struggles,” said Steven A. Wesson, LCSW-R, Director of Crisis Services. “We assess risk, offer guidance, and connect callers with the support services they need—all with empathy and expertise.”
How We Help
Our crisis support team offers:
- Rapid Crisis Intervention: Immediate response to mental health emergencies.
- De-escalation: Expert techniques to calm and stabilize overwhelming situations.
- Risk Assessment: Evaluation of self-harm or suicide risk, with appropriate interventions.
- Safety Planning: Personalized strategies to ensure immediate and ongoing safety.
If needed, callers may be connected with Ohel’s Mobile Outreach team or outpatient services.
For those requiring a higher level of care, our therapists coordinate hospitalization in a trauma-informed, supportive manner.
A Lifeline for Mental Health Support
Research affirms the vital role of crisis hotlines in mental health care. The American Psychiatric Association recognizes them as an essential part of the nation’s mental health safety net.
Free. Confidential. Always Here for You.
At Ohel, we believe no one should face a crisis alone. Our Crisis Support Hotline is free, confidential, and available whenever you need it.